Agenda

*Agenda subject to change.

9:00 AM - 9:30 AM

Registration, Welcome

9:30 AM - 9:40 AM

Opening Speech
Güney Tosun, Sales Director, OpenText

9:40 AM - 10:00 AM

Information Reimagined by OpenText
Alper İpek, Principal Solutions Consultant, OpenText

10:00 AM - 10:20 AM

sahibinden.com Success Story
Esin Yıldırım, Senior Digital Transformation Specialist, sahibinden.com
Gökberk Işık, Expert ESM Consultant, Konsalt

10:20 AM - 10:40 AM

FLO Success Story
Kazım Sarıkaya, IT Software Developer Manager, FLO
Kubilay Konan, General Manager, Rigosis

10:40 AM - 10:55 AM

Coffee Break

10:55 AM - 11:25 AM

The Future of Service Management: From Experience to Autonomy
Moderatör: Güney Tosun, Sales Director, OpenText
Ünal Deniz, Head of IT and Operations, Abdi İbrahim Pharmaceuticals
Yücel Kaba, IT Manager, CK Energy
Uğur Balkan, Digital Workplace Practice Lead, ATOS

11:25 AM - 11:45 PM

The Heart of a Digital Operation Reaching 20 Million Beneficiaries
Emre Alıç, COO, Innova

11:45 AM - 12:05 PM

AXA Insurance Success Story
Adem Tuncel, IT System and Service Management Asst. Manager, Axa Insurance

12:05 PM - 1:30 PM

Lunch

1:30 PM - 1:50 PM

SMAX and Agentic AI: Adapting to the New Operational Culture
Erdinç Erdal, Co-Founder, Ducere
Emre Köprülü, Co-Founder, Ducere

1:50 PM - 2:10 PM

Martur Fompak Success Story
Özlem Altınışık, Group Intelligent Technologies Director, Martur Fompak

2:10 PM - 2:30 PM

Aktif Tech Success Story
Hüseyin Yıldız, IT Service Management and Monitoring Department Head, Aktif Tech

2:30 PM - 2:45 PM

Coffee Break

2:45 PM - 3:05 PM

Türk Ticaret Bank Success Story
Nercivan Molla, Process Management Manager, Türk Ticaret Bank

3:05 PM - 3:25 PM

Drive Productivity Through the Power of Extended ECM
Yasemin Başer, Sr. Account Executive, OpenText
Fatih Tuna Alpyılmaz, Sr. Account Executive, OpenText

3:25 PM - 3:35 PM

Closing Remarks and Gift Drawing