Agenda: OpenText Summit Nordics 25

14:00 - 14:30

5 things every CPG company should know about Digital Product Passports

Digital Product Passport (DPP) is a concept for enabling consumers to gain better access to information about the products they buy, including where a specific product originated, what materials it contains and how it ended up into the consumer’s hands. DPPs can also be used to track the entire lifecycle of a given product from manufacturing to recycling. The EU is driving standardization of DPPs and accompanying legislation, but the potential value and expanded use cases around DPPs offer new ways for CPG companies around the world to reimagine consumer experiences and drive deeper visibility into their supply chains.

Join this session to learn how OpenText™ Core Product Traceability Service and other OpenText offerings enable deployment of DPPs and the extended use cases around brand protection, consumer engagement and more.

14:45 - 15:15

Redesign Your Supply Chain with Bold Connectivity Solutions

Efficient supply chains demand more than just digital tools—they require seamless collaboration across your entire supplier network. OpenText™ Connected Communities provides the complete solution to make this a reality, offering the tools, processes, and expertise needed for efficient and well-governed supplier onboarding, information exchange, and community management. With a single point of entry to all supply chain applications, OpenText streamlines the user experience while securely managing identities across your ecosystem.

Let’s talk the future of supplier collaboration together!

15:45 - 16:15

Maximize Supply Chain Insights with OpenText™ Trading Grid Command Center

Modern supply chains generate a staggering amount of data in today's hyper-dynamic business environment. Despite this, many organizations find themselves "data rich, information poor," unable to harness their data for optimizing processes and decision-making. Enter OpenText Trading Grid Command Center—an innovative solution that transforms disparate data into actionable insights. Designed to dismantle data silos, it empowers diverse user groups by providing tailored insights from supply chain transactions and enriches them with additional business information.

Join us to discover how OpenText Trading Grid Command Center can help you drive unprecedented value from your supply chain data. Don't miss this opportunity to gain a competitive edge through better business insights!

14:00 - 14:30

Knowledge reimagined: Transform information chaos into knowledge with OpenText Content Cloud

AI has unlocked the next productivity frontier, instantly elevating expectations that finding and understanding organizational knowledge should be as simple as typing a question into a chat.

The true value of AI is realized only when answers are relevant, accurate, and trusted – and this all starts with great information management. With the OpenText Content Cloud, you're poised for AI success with a foundational document management strategy, but it’s time to take team productivity and operational efficiency to new heights.

Join this session to learn how the latest OpenText Content Management innovations facilitate collaborative digital employee experiences, power frictionless business processes, and transform content chaos into knowledge across your enterprise business application landscape.

15:45 - 16:15

Unleashing the Power of Your Legacy Data: AI-Driven Insights on your Archived Information

Are you tired of spending good money keeping old data available? Organizations struggle to extract meaningful value from the vast archives of information, especially information locked up in legacy applications and as these are decommissioned.

This session explores how OpenText Information Archive can help your organisation realise significant cost savings through legacy application decommissioning, eliminating the need to maintain outdated systems and their associated infrastructure.

You will also discover how AI-driven intelligence empowers users to quickly find critical information, accelerate the time to insight through AI-powered search, summarization and visualisation to unlock hidden insights in your archived enterprise information.

16:30 - 17:00

The future of intelligent content: Content Aviator innovation roadmap

AI is already helping knowledge workers perform their daily tasks, making it easier than ever to find, understand, translate and generate content. The next frontier? AI-driven business automation.

Join this session to learn about the latest advancements in Content Aviator that reduce manual and menial tasks, freeing users to focus on high-value work. Gain insight into the Content Aviator product strategy and innovation roadmap and understand how GenAI advancements will leverage metadata, automate workflows, integrate with other AI tools and more.

This session is for all Content Cloud customers and partners, whether you are just getting started with GenAI or looking to refine your strategy.

14:00 - 14:30

Security reimagined: Key Innovations to maintain advantage against Cyber Threats with OpenText Cybersecurity

"In today’s cyber landscape, threats are escalating in volume and sophistication, often driven by malicious AI. Balancing risk tolerance with protection measures is crucial, yet gaps persist. So, how do you stay ahead in this relentless fight? Join us for a keynote where we reveal how OpenText is rethinking cybersecurity. Discover our advanced behavioral threat detection integrated into our XDR platform vision and AI-driven solutions that prioritize and remediate potential threats before they materialize. Learn how to align business goals with robust security practices and establish a secure foundation for Trusted AI adoption. Elevate your cybersecurity strategy with OpenText and stay one step ahead.

Key Takeaways:

Gain enhanced visibility into the evolving threat landscape and manage your security posture risk effectively.
Anticipate and neutralize threats with proactive security controls.
Advance threat protection with our AI-integrated security solutions.
Establish a secure foundation for AI adoption.

14:45 - 15:15

Decision-Driven Identity and Data Governance: Smart Access, Smarter Security

As digital identities multiply and grow more complex, managing access to organizational data becomes mission-critical. Identity Governance and Administration (IGA) is essential for minimizing security risks by effectively managing, controlling, and auditing access.

This session will explore how a decision-driven approach to IGA enhances security by leveraging real-time risk assessments to guide informed actions across key areas such as access requests, approvals, and reviews. We will discuss the importance of real-time identity and access management, which automatically enforces policy changes without human intervention, ensuring swift detection of identity threats. Additionally, we'll dive into event-driven adaptive model allowing for prompt access revocation to mitigate risks. You will learn the value of flexible identity configurations that tailor governance and processes to fit the unique needs of your organization.

15:45 - 16:15

Supercharge Your App Security: Unleash the AI Beast with OpenTextTM Fortify Aviator!

Unlock the full potential of your application security with OpenText™ Fortify Aviator—an advanced AI-powered solution that transforms your approach to code security. In this exclusive in-person session, discover how OpenText Fortify Aviator's AI and LLM technologies deliver instant code auditing, pinpoint vulnerabilities, and offer precise, actionable fixes.

Learn from top industry experts about seamlessly integrating OpenText Fortify Aviator into your development environment, minimizing security backlogs, and boosting developer efficiency. Witness a live demonstration of OpenText Fortify Aviator’s intelligent code analysis, contextual explanations, and automated fix suggestions, all designed to streamline your security workflow. Don't miss out on this opportunity to fortify your code with smarter, AI-driven solutions.

16:30 - 17:00

Securing Your Data Estate: Visibility, Control, and AI-Driven Threat Detection

In today’s digital landscape, organizations manage vast amounts of sensitive data across complex data estates, making visibility and control essential to safeguarding critical assets. This session will explore the importance of establishing strong data governance and deploying robust security tools to mitigate insider threats and swiftly detect anomalies.

You will gain insights into cutting-edge AI-driven technologies that enable optimal data governance and protection, real-time anomaly detection and automated risk mitigation. Learn how to implement proactive strategies to protect sensitive data, ensure compliance, and enhance organizational resilience against evolving cyber threats.

14:00 - 14:30

Total Experience: The Key to Unlocking Seamless Customer Journeys

As your customers’ expectations continue to rise, experience is now the new brand currency. But are your employees equipped to deliver great experiences for your customers? Many organizations have employee engagement programs and customer experience initiatives, but few link the two. Total Experience is the holistic strategy that combines EX and CX to drive business growth. Come to this session to learn and see what modern employee experiences look like, and how they fit into a Total Experience approach.

During this session discover how the OpenText™ Experience Cloud will help you: •Build an ROI case study from increased employee productivity and improved customer success •Use OpenText Experience Cloud Unified UX, to bring together your omnichannel experiences: OpenText Communications, OpenText Messaging, OpenText Web CMS, and even related systems such as OpenText Content Cloud, and ERP or CRM systems in one connected workspace •Break-down silos with data management, integrations, automation, and orchestrated customer journeys. OpenText Experience Cloud is the foundation for delivering consistent, personalized, and compliant interactions—across every channel. Don’t miss this opportunity to transform your business with TX, where both your employees and customers thrive.

14:45 - 15:15

Create and Manage content to support Accessibility compliant experiences

Enterprises often struggle with accessibility due to design and technical constraints. Learn how to leverage your existing communications and content management systems to create inclusive experiences which are compliant with the European Accessibility Act using OpenText™ Document Accessibility. This session features a Customer Case Study, giving you insight into how businesses like your are delivering EAA compliant communications today.

15:45 - 16:15

Revolutionize Experiences with AI: Innovations for 2025 and Beyond

AI is pushing the boundaries for CX leaders. In this special session, we’ll showcase customer use cases of AI for smarter content, more personalised communications, generative creation, and data insights. You’ll learn how your organization can leverage secure and trusted AI to create efficiencies, improve personalization, and inspire creativity. See how OpenText™ Experience Aviator, an AI-powered solution within OpenText Experience Cloud, is transforming how businesses create and manage digital experiences across OpenText Web CMS, OpenText Communications, and OpenText Digital Asset Management (DAM).

We’ll deliver practical demonstrations to show you how to:

Auto-generate compelling content for customer communications and websites—at scale, with speed and precision.
Streamline your creative workflows by generating inspiring images instantly, simply by typing a prompt.
Deliver hyper-personalized experiences that continuously adapt to your customers’ evolving needs throughout their journey.
Ensure brand governance with AI-driven controls that track and safeguard the responsible use of generative AI.
Discover how AI can revolutionize your customer experience strategy and unlock your organization’s full potential.

16:30 - 17:00

The future of CCM is here! Practical guide and case study to modernization

Customer Communication Management (CCM) is at a crucial turning point, with groundbreaking developments reshaping the needs of your customers. The urgent need for CCM modernization is driven by the convergence of changing consumer expectations, cutting-edge AI technology, evolving regulatory landscape, and an ongoing pursuit of operational efficiency.

Here’s your opportunity to focus on your core competency and gain IT efficiency. Join this session and learn more about:

Customer case study best practices and successes
See OpenText™ Communications capabilities you can use today, with product roadmap and demos
Modernization tools and approaches to move to the cloud

14:00 - 15:15

The risk of being non-compliant

Global risks around the world show an increasingly fractured landscape, where geopolitical, environmental, social and technological challenges threaten stability and progress.

In a highly technological world, an incalculable number of threats, ranging from natural disasters to security breaches and unplanned downtime, can result in the loss of business-critical data.

In this session we will discuss how the latest security regulations affect the need not only to have security tools but also business continuity solutions.