Discover all that’s happening at OpenText Summit Madrid 2026
Wednesday, April 29, 2026 | 09:00 - 18:00 | Kinépolis, Madrid
09:00 - 10:00
10:00 - 11:30
Data is one of your organization’s most valuable assets. In the era of agentic AI, it matters more than ever: the ability to harness it determines who gains new insights, makes better decisions, and accelerates innovation.
This keynote will show how strong foundations of secure, governed, and contextual information lead to equally strong AI outcomes — and how information management can become a real competitive advantage, beyond the hype.
Through a dynamic session that combines strategic vision, leadership conversations, real‑world customer stories, and inspiration, you’ll discover how organizations are elevating the way they work by relying on trusted data and adopting AI with confidence.
A keynote designed to help you move from promise to practice — and turn information into action, and action into competitive advantage, in the age of AI.
10:00 |
Elevate Together - Corporate opening We discuss how reliable data eliminates uncertainty and generates trustworthy AI, how security, governance, and compliance are essential in an agentive AI environment, and why flexibility and choice (cloud, hybrid, or sovereign) enable confident innovation. Pedro Soldado |
10:20 |
Secure Information Management for AI The next era of innovation lies at the intersection of trust and innovation. The smartest organizations aren’t the ones that feed AI the most data—they’re the ones that know which data they can trust, combining the courage to innovate with the discipline to govern, and treating their data and information not just as a resource, but as a responsibility. Mario Montesinos |
10:40 |
Success story powered by INDRA - MAUC: the value of information in consular transformation Approach by the Ministry of Foreign Affairs, European Union, and Cooperation to address the comprehensive transformation of consular systems, with the aim of modernizing services through new applications, technological infrastructures, document management, and electronic services for citizens and consulates. Juan de la Fuente Prados, MAUC Vidal Moreno, INDRA Group César García Navarro, INDRA Group |
11:00 |
Panel de expertos - SAP Business Data Cloud and OpenText: The Real Foundation of Enterprise AI A session that will show how SAP Business Data Cloud, together with OpenText's archiving and information management capabilities, form the necessary foundation for truly reliable AI in the enterprise. The role of data, content, and unstructured information in grounding AI models will be explored. Jorge Pérez, SAP |
11:20 |
Motivational session - AI Transform, People Trascend Technology is advancing at an unstoppable pace, but the human factor remains irreplaceable. This session invites you to experience how AI amplifies your capabilities while you transcend through vision, experience, and genuine human connection. Fabián León, FU.BA |
11:40 |
Elevate Together - Corporate closing Pedro Soldado |
Juan Antonio De La Fuente De Prados11:30 - 12:30
12:30 - 14:30
Breakout sessions: use cases, live demos and roadmaps of OpenText solutions
Explore OpenText’s strategy and discover how our customers are using our solutions to harness AI, address key business challenges, and accelerate their organizations. Dive into current and future innovations through focused sessions on AI‑ready content management, Business Network, cybersecurity, and service management & observability.
Deepen your understanding of the role of AI, enterprise data management, and end‑to‑end security. Learn from your peers and our product experts how to maximize the value of your OpenText investment.
Content
Observability & Service Mgmt.
Cybersecurity
DevOps
Experience
Device and Data Protection
Business Network
Discover how secure, contextual, and AI‑ready content management enables you to automate processes, connect information across the enterprise, and power intelligent agents with trusted data. Learn how governed and orchestrated content helps drive faster, more accurate decision‑making.
12:30 |
OpenText Content Cloud: The Power to Manage Your Content During this session, we’ll explore the evolution of our solutions and key innovations designed to transform unstructured content into a dynamic, strategic asset for your business through the use of AI and contextual insights. Companies that succeed in turning content into a connected, trusted source for AI will lead the next wave of transformation. Discover how OpenText™ Content Cloud empowers the use of AI in the enterprise with content, and how agent-driven AI, AI-to-AI orchestration, and intelligent automation help organizations and employees act faster, make better decisions, and work more reliably. Get a sneak peek at upcoming innovations and see how leading companies are scaling AI to reinvent the world of work. It’s not just about managing content; it’s about unlocking its full potential, making the era of AI a priority today. Pedro Soldado, VP Sales Southern Europe OpenText Rafa Romero, Sales Director Iberia OpenText Raúl Pasán, Solutions Consultant Director OpenText |
12:40 |
OpenText Content Cloud: Strategy and Vision Join Lars Drexler to discover how OpenText is integrating artificial intelligence directly into the context of your business information. In this strategic session, we’ll explore the future of the content lifecycle and how AI enables smarter, faster decision-making, empowering companies to lead in highly complex markets. Lars Drexler, VP Solutions Consultant OpenText |
13:00 |
Creating Value Through Generative AI: From Information Fragmentation to Reliable Decision-Making Join our experts in this hands-on session where we’ll transform traditional document management into a smart, semi-autonomous workflow. In the first phase, we’ll demonstrate how AI captures, categorizes, and stores documents unattended, extracting critical data with surgical precision from the moment they’re received in the ECM ecosystem. Next, we’ll take automation to the next level using specialized AI agents. You’ll see in real time how these agents analyze a claim, compare the facts with the policy terms, and propose an automatic resolution. The goal: for the manager to make the final decision based on verified information, achieving a higher level of efficiency and operational consistency. Pablo Ortín, Solutions Consultant OpenText |
13:30 |
Modernizing OpenText Document Control: A Comprehensive Approach to Regulatory Compliance, Efficiency, and Security In regulated industries such as manufacturing, finance, and energy, strict control over critical documents—from purchase orders to compliance reports—is vital for reducing risks and ensuring successful audits. This session is designed for leaders in Quality, Operations, IT, and Legal who rely on accurate, secure, and always up-to-date information. Discover best practices for strengthening corporate governance and explore the future of OpenText Document Control. You’ll see how AI integration accelerates workflows and transforms regulatory compliance into a highly efficient competitive advantage. Cristina Martínez, Solutions Consultant OpenText |
13:40 |
SAP & OpenText Synergy: The Engine of the Intelligent Enterprise Join SAP BTP leader Daniel Valdés and OpenText Content Iberia leader Rafa Romero for an in-depth analysis of the convergence of their platforms. We’ll explore how combining transactional data and unstructured content enables organizations to optimize critical processes and strengthen security in cloud environments. Attendees will learn firsthand how this strategic alliance equips organizations with superior operational capabilities and smarter decision-making, transforming technology infrastructure into a real engine of growth. Daniel Valdés Head of BTP Southern Europe, SAP Rafa Romero, Sales Director Iberia OpenText |
14:05 |
Vilt presents: The 2030 Horizon: 1) Modernization based on “clean core” strategies; 2) Interoperability within a Total Experience Strategy (Citizen/Customer Experience + Employee Experience); 3) Post-AI Automation We will analyze modernization and archiving strategies that enable the deployment of “Clean Core” strategies (essential in large-scale environments such as SAP S/4HANA) to free systems from heavy processes, ensure an agile and sustainable infrastructure, and reduce migration costs and risks, as well as TCO. We will explore the shift toward proactive, citizen/customer-oriented management, where the Total Experience (TX) strategy unifies the citizen/customer and employee perspectives, eliminating digital silos through the orchestration of data and legal evidence in real time. Finally, we will address the leap toward Post-AI automation: how to transform metadata extracted by algorithms into synchronous administrative actions, while always keeping humans in the decision-making loop to ensure legal integrity and ethical compliance. Aldana Abril Coronel, Account Executive VILT Andreu de Juan, Iberia Public Sector Sales Director VILT |
14:25 |
Closing |
12:30 |
OpenText Content Cloud: The Power to Manage Your Content During this session, we’ll explore the evolution of our solutions and key innovations designed to transform unstructured content into a dynamic, strategic asset for your business through the use of AI and contextual insights. Companies that succeed in turning content into a connected, trusted source for AI will lead the next wave of transformation. Discover how OpenText™ Content Cloud empowers the use of AI in the enterprise with content, and how agent-driven AI, AI-to-AI orchestration, and intelligent automation help organizations and employees act faster, make better decisions, and work more reliably. Get a sneak peek at upcoming innovations and see how leading companies are scaling AI to reinvent the world of work. It’s not just about managing content; it’s about unlocking its full potential, making the era of AI a priority today. Pedro Soldado, VP Sales Southern Europe OpenText Rafa Romero, Sales Director Iberia OpenText Raúl Pasán, Solutions Consultant Director OpenText |
12:40 |
OpenText Content Cloud: Strategy and Vision Join Lars Drexler to discover how OpenText is integrating artificial intelligence directly into the context of your business information. In this strategic session, we’ll explore the future of the content lifecycle and how AI enables smarter, faster decision-making, empowering companies to lead in highly complex markets. Lars Drexler, VP Solutions Consultant OpenText |
13:00 |
Creating Value Through Generative AI: From Information Fragmentation to Reliable Decision-Making Join our experts in this hands-on session where we’ll transform traditional document management into a smart, semi-autonomous workflow. In the first phase, we’ll demonstrate how AI captures, categorizes, and stores documents unattended, extracting critical data with surgical precision from the moment they’re received in the ECM ecosystem. Next, we’ll take automation to the next level using specialized AI agents. You’ll see in real time how these agents analyze a claim, compare the facts with the policy terms, and propose an automatic resolution. The goal: for the manager to make the final decision based on verified information, achieving a higher level of efficiency and operational consistency. Pablo Ortín, Solutions Consultant OpenText |
13:30 |
Modernizing OpenText Document Control: A Comprehensive Approach to Regulatory Compliance, Efficiency, and Security In regulated industries such as manufacturing, finance, and energy, strict control over critical documents—from purchase orders to compliance reports—is vital for reducing risks and ensuring successful audits. This session is designed for leaders in Quality, Operations, IT, and Legal who rely on accurate, secure, and always up-to-date information. Discover best practices for strengthening corporate governance and explore the future of OpenText Document Control. You’ll see how AI integration accelerates workflows and transforms regulatory compliance into a highly efficient competitive advantage. Cristina Martínez, Solutions Consultant OpenText |
13:40 |
SAP & OpenText Synergy: The Engine of the Intelligent Enterprise Join SAP BTP leader Daniel Valdés and OpenText Content Iberia leader Rafa Romero for an in-depth analysis of the convergence of their platforms. We’ll explore how combining transactional data and unstructured content enables organizations to optimize critical processes and strengthen security in cloud environments. Attendees will learn firsthand how this strategic alliance equips organizations with superior operational capabilities and smarter decision-making, transforming technology infrastructure into a real engine of growth. Daniel Valdés Head of BTP Southern Europe, SAP Rafa Romero, Sales Director Iberia OpenText |
14:05 |
Vilt presents: The 2030 Horizon: 1) Modernization based on “clean core” strategies; 2) Interoperability within a Total Experience Strategy (Citizen/Customer Experience + Employee Experience); 3) Post-AI Automation We will analyze modernization and archiving strategies that enable the deployment of “Clean Core” strategies to free systems from heavy processes, ensure an agile and sustainable infrastructure, and reduce migration costs and risks, as well as TCO. We will explore the shift toward proactive, citizen/customer-oriented management, where the Total Experience (TX) strategy unifies the citizen/customer and employee perspectives, eliminating digital silos through the orchestration of data and legal evidence in real time. Finally, we will address the leap toward Post-AI automation: how to transform metadata extracted by algorithms into synchronous administrative actions, while always keeping humans in the decision-making loop to ensure legal integrity and ethical compliance. Aldana Abril Coronel, Account Executive VILT Andreu de Juan, Iberia Public Sector Sales Director VILT |
14:25 |
Closing |
Pedro Soldado
Andreu De Juan
Aldana Abril Coronel
Raúl Pasán
Joaquín Garzón
Pablo Ortín
Daniel Valdés
Lars Drexler
Rafa Romero
Cristina Martinez
OpenText’s mission is evolving: it’s no longer just about managing information, but about turning it into your organization’s most strategic asset. In this session, we will explore how OSM (Observability & Service Management) serves as the point of convergence between IT information management, AI, and automation. Discover how this “intelligence layer” enables the evolution toward a Ticketless Enterprise with self-discovery, self-detection, and self-healing capabilities—transforming visibility into resilience and data into decisive action. Welcome to the heartbeat of autonomous operations.
12:30 |
The ticketless Enterprise Discover how artificial intelligence and automation are eliminating the need for manual intervention in IT services. Learn how to transform your environment using a predictive ecosystem that resolves outages before they occur, drastically reducing MTTR and maximizing operational efficiency. Abel Torribano, South Europe Sales Director OpenText |
12:40 |
OSM AI Strategy Discover how artificial intelligence and automation are eliminating the need for manual intervention in IT services. Learn how to transform your environment using a predictive ecosystem that resolves outages before they occur, drastically reducing MTTR and maximizing operational efficiency. Luis Colino, North and South Europe Solutions Consultant Director OpenText |
13:00 |
Total Asset Insight Explore how to achieve uninterrupted visibility into your IT and OT environments. Discover how Artificial Intelligence transforms this data into predictive insights to optimize costs, ensure the availability of your critical infrastructure, and maximize your ROI. Hemant García, Solutions Consultant OpenText |
13:20 |
Incident Prevention Stay one step ahead of service outages using advanced observability and machine learning. This session will show you how artificial intelligence analyzes your infrastructure to predict and mitigate failures before they impact users, ensuring maximum operational continuity and protecting your business’s bottom line. Mónica Nieto, Solutions Consultant OpenText Greg Rohmer, Solutions Consultant OpenText |
13:40 |
Self-Service Experience Transform your users’ experience and radically reduce operational support costs through AI-driven automation. Learn how to deploy intelligent self-service portals, backed by a unified data source, that resolve requests instantly, accelerate response times, and free up your support teams for high-value strategic initiatives. Jaime Abreu, Solutions Consultant OpenText |
14:00 |
Timestamp presents: LOGISTA Logista. Transforming User Experience with SMAX Rafael González, Corporate IT Director Logista |
14:20 |
Closing |
12:30 |
The ticketless Enterprise Discover how artificial intelligence and automation are eliminating the need for manual intervention in IT services. Learn how to transform your environment using a predictive ecosystem that resolves outages before they occur, drastically reducing MTTR and maximizing operational efficiency. Abel Torribano, South Europe Sales Director OpenText |
12:40 |
OSM AI Strategy Discover how artificial intelligence and automation are eliminating the need for manual intervention in IT services. Learn how to transform your environment using a predictive ecosystem that resolves outages before they occur, drastically reducing MTTR and maximizing operational efficiency. Luis Colino, North and South Europe Solutions Consultant Director OpenText |
13:00 |
Total Asset Insight Explore how to achieve uninterrupted visibility into your IT and OT environments. Discover how Artificial Intelligence transforms this data into predictive insights to optimize costs, ensure the availability of your critical infrastructure, and maximize your ROI. Hemant García, Solutions Consultant OpenText |
13:20 |
Incident Prevention Stay one step ahead of service outages using advanced observability and machine learning. This session will show you how artificial intelligence analyzes your infrastructure to predict and mitigate failures before they impact users, ensuring maximum operational continuity and protecting your business’s bottom line. Mónica Nieto, Solutions Consultant OpenText Greg Rohmer, Solutions Consultant OpenText |
13:40 |
Self-Service Experience Transform your users’ experience and radically reduce operational support costs through AI-driven automation. Learn how to deploy intelligent self-service portals, backed by a unified data source, that resolve requests instantly, accelerate response times, and free up your support teams for high-value strategic initiatives. Jaime Abreu, Solutions Consultant OpenText |
14:00 |
Timestamp presents: LOGISTA Logista. Transforming User Experience with SMAX Rafael González, Corporate IT Director Logista |
14:20 |
Closing |
Abel Torrubiano
Luis Colino
Gregory Rohmer
Hemant García
Jaime Abreu
Monica Nieto
Rafael Gonzalez
Learn how to protect data, identities, and applications in an environment where AI accelerates both innovation and risk. Discover how to strengthen your security posture with Zero Trust, advanced threat detection, and comprehensive protection.
12:30 |
Secure IA Information Identities, applications, and data. The perfect trio for securing information for AI Jacinto Grijalba, Account Executive OpenText |
12:35 |
Reimagining AppSec: Intelligence, Trust, and Visibility in a Complex World Over the past year, AppSec has undergone one of its most significant transformations, evolving into a strategic discipline powered by artificial intelligence and a unified, end‑to‑end view of risk. In this session, we will explore how our solution has made a qualitative leap forward, embedding AI across the entire platform to deliver a deeper, more contextual, and actionable understanding of risk. Esteban Annaratone, Solutions Consultant OpenText |
13:15 |
Success story: Telefónica Frictionless Security: Telefónica’s Experience Deploying MFA Soledad Rodriguez-Osorio, Head of Digital Identity for Workforce and Customers, Telefónica Jacinto Grijalba, Account Executive OpenText |
13:35 |
ITDR + Data Security: Detect Anomalous Behavior and Protect Your Data with AI Discover how ITDR helps you detect anomalous behavior before it escalates into incidents, and how, when combined with Data Security, it enables you to protect your sensitive data from unauthorized access and internal threats. In this session, you’ll learn how to apply behavioral intelligence to improve your visibility and strengthen your cybersecurity strategy. Miguel Estévez, Solutions Consultant OpenText |
14:05 |
Digital Identity at 3Cat: A Mature Governance Model with OpenText and ITechGrup by Plexus Tech—Real-World Experience and Keys to Success For more than 15 years, 3Cat (TV3 and Catalunya Ràdio) has relied on OpenText technology to manage identities in a complex, high‑turnover audiovisual environment. In this session, Albert Hugas joins Pere Martínez and José Luis Rodríguez (ITechGrup by Plexus Tech) to discuss the evolution of the project: from the initial challenges to the progressive automation of access provisioning and deprovisioning, integration with key systems, and the implementation of a compliance and audit model aligned with current cybersecurity requirements. This real and long-standing case shows how mature identity management improves operational efficiency, reduces risk, and enables modern security models—serving as a reference for organizations evaluating OpenText-based solutions. Albert Hugas, Responsable de Identidad y Accesos – 3Cat (CCMA) Pere Martínez, Socio Director – ITechGrup by Plexus Tech Jose Luis Rodríguez, Socio Director – ITechGrup by Plexus Tech |
14:25 |
Closing |
12:30 |
Secure IA Information Identities, applications, and data. The perfect trio for securing information for AI Jacinto Grijalba, Account Executive OpenText |
12:35 |
Reimagining AppSec: Intelligence, Trust, and Visibility in a Complex World Over the past year, AppSec has undergone one of its most significant transformations, evolving into a strategic discipline powered by artificial intelligence and a unified, end‑to‑end view of risk. In this session, we will explore how our solution has made a qualitative leap forward, embedding AI across the entire platform to deliver a deeper, more contextual, and actionable understanding of risk. Esteban Annaratone, Solutions Consultant OpenText |
13:15 |
Success story: Telefónica Frictionless Security: Telefónica’s Experience Deploying MFA Soledad Rodriguez-Osorio, Head of Digital Identity for Workforce and Customers, Telefónica Jacinto Grijalba, Account Executive OpenText |
13:35 |
ITDR + Data Security: Detect Anomalous Behavior and Protect Your Data with AI Discover how ITDR helps you detect anomalous behavior before it escalates into incidents, and how, when combined with Data Security, it enables you to protect your sensitive data from unauthorized access and internal threats. In this session, you’ll learn how to apply behavioral intelligence to improve your visibility and strengthen your cybersecurity strategy. Miguel Estévez, Solutions Consultant OpenText |
14:05 |
Digital Identity at 3Cat: A Mature Governance Model with OpenText and ITechGrup by Plexus Tech—Real-World Experience and Keys to Success For more than 15 years, 3Cat (TV3 and Catalunya Ràdio) has relied on OpenText technology to manage identities in a complex, high‑turnover audiovisual environment. In this session, Albert Hugas joins Pere Martínez and José Luis Rodríguez (ITechGrup by Plexus Tech) to discuss the evolution of the project: from the initial challenges to the progressive automation of access provisioning and deprovisioning, integration with key systems, and the implementation of a compliance and audit model aligned with current cybersecurity requirements. This real and long-standing case shows how mature identity management improves operational efficiency, reduces risk, and enables modern security models—serving as a reference for organizations evaluating OpenText-based solutions. Albert Hugas, Responsable de Identidad y Accesos – 3Cat (CCMA) Pere Martínez, Socio Director – ITechGrup by Plexus Tech Jose Luis Rodríguez, Socio Director – ITechGrup by Plexus Tech |
14:25 |
Closing |
Soledad Rodriguez Osorio Martín
Accelerate development cycles, reduce errors, and empower engineering teams with generative automation and intelligent agents. Explore new capabilities that enable you to build, test, and deploy faster — with greater security and confidence.
12:30 |
Welcome and introduction Ship better software—faster—with AI-driven DevOps automation, testing, and quality. Filipe Ribeiro, VP Sales OpenText María Pérez, Account Executive OpenText Bernardo Pizarro, Account Executive OpenText |
12:40 |
The agentic era: How AI rewrites the rules and buries brittle, bloated software delivery Every escaped defect costs trust. Some cost millions. Audit fatigue, tool sprawl, and broken test cycles have long been treated as the cost of doing business. It’s time to rewrite that equation. In this strategy-forward session, see how OpenText DevOps Cloud puts agentic AI to work—generating tests, predicting defect leakage, and enforcing compliance across 250+ pipelines, from GitHub to SAP. You’ll get a front-row view of autonomous test bots, stability intelligence, and flow optimization—all running inside your policy guardrails. No rebuilds. No retooling. Just safer, smarter shipping. And a look at what’s next: fully autonomous build-test-secure loops that deliver clean code, continuously—without the firefighting. Riccardo Sanna, Solutions Consultant Director OpenText |
13:20 |
From Manual to Autonomous: Reinventing Testing with AI Agents Get ready to discover how Artificial Intelligence is redefining testing as we know it. What if test cases could design, adapt, and execute themselves? In this session, we’ll show how intelligent agents can automate the entire lifecycle of manual testing—unlocking a whole new level of efficiency and quality. Through a real-world use case, you’ll see how AI doesn’t just accelerate processes—it makes decisions, understands context, and continuously evolves. Less manual effort, more speed, broader coverage, and more reliable results. The future of testing isn’t about automating more… it’s about automating smarter. And it starts here. Miren Ortiz, Solutions Consultant OpenText |
14:00 |
(To be confirmed) |
14:20 |
Closing remarks |
12:30 |
Welcome and introduction Ship better software—faster—with AI-driven DevOps automation, testing, and quality. Filipe Ribeiro, VP Sales OpenText María Pérez, Account Executive OpenText Bernardo Pizarro, Account Executive OpenText |
12:40 |
The agentic era: How AI rewrites the rules and buries brittle, bloated software delivery Every escaped defect costs trust. Some cost millions. Audit fatigue, tool sprawl, and broken test cycles have long been treated as the cost of doing business. It’s time to rewrite that equation. In this strategy-forward session, see how OpenText DevOps Cloud puts agentic AI to work—generating tests, predicting defect leakage, and enforcing compliance across 250+ pipelines, from GitHub to SAP. You’ll get a front-row view of autonomous test bots, stability intelligence, and flow optimization—all running inside your policy guardrails. No rebuilds. No retooling. Just safer, smarter shipping. And a look at what’s next: fully autonomous build-test-secure loops that deliver clean code, continuously—without the firefighting. Riccardo Sanna, Solutions Consultant Director OpenText |
13:20 |
From Manual to Autonomous: Reinventing Testing with AI Agents Get ready to discover how Artificial Intelligence is redefining testing as we know it. What if test cases could design, adapt, and execute themselves? In this session, we’ll show how intelligent agents can automate the entire lifecycle of manual testing—unlocking a whole new level of efficiency and quality. Through a real-world use case, you’ll see how AI doesn’t just accelerate processes—it makes decisions, understands context, and continuously evolves. Less manual effort, more speed, broader coverage, and more reliable results. The future of testing isn’t about automating more… it’s about automating smarter. And it starts here. Miren Ortiz, Solutions Consultant OpenText |
14:00 |
What a Modern Performance Engineering Platform Looks Like - Connected and AI Accelerated Join us for an interactive session where we explore what a modern performance engineering platform looks like. We will explore how built in AI accelerates test creation and transforms analysis and decision-making, which significantly lowers manual effort, shortens feedback cycles, and focusing engineering capacity on higher-value work. Through practical examples & real-world scenarios, you’ll see how intelligent AI is reshaping performance engineering. Kim Westergaard, Solutions Consultant OpenText |
14:20 |
Closing remarks |
Discover how to create hyper‑personalized, consistent, and governed experiences across all channels using trusted data and AI‑enriched content. Learn how to drive engagement, conversion, and customer loyalty through connected digital solutions.
12:30 |
Strategic Vision and Innovations with Experience Cloud Customer trust and satisfaction are put to the test with every new experience. OpenText Experience Cloud enables you to deliver personalized and contextual digital experiences across all channels. By centralizing creation, management, and distribution, relevant information is available in real time to customers, employees, and partners. The combination of content services, customer data, and AI-powered personalization enables dynamic adaptation of experiences. Regardless of where interactions take place, OpenText helps organizations innovate with confidence and ensure high levels of satisfaction for both employees and customers. Javier Fidalgo, Sales Director OpenText Jean Baptiste Adet, Solutions Consultant RVP OpenText |
13:05 |
Reinventing the CCM Experience, Including SAP and SFDC OpenText delivers an intelligent, cloud-based customer experience by directly connecting conversations with leading applications—such as Salesforce or SAP S/4HANA processes—through SAP BTP. It enables companies to manage personalized digital experiences in real time across all channels using a unified cloud platform. Discover how OpenText Communications and SAP Document Presentment by OpenText consolidate multi-brand, multi-channel document processes into a unified platform integrated with leading applications, enhance the customer experience through personalized, real-time omnichannel communications, while strengthening regulatory compliance, auditability, and regulatory traceability. Xavier Gil, Solutions Consultant OpenText |
13:40 |
VILT presents: CCM Modernization with AI: VILT Flowtuate and OpenText Communications Joao Martins, CSO Deputy VILT |
14:00 |
Modernizing Web Experiences with AI and OpenText Web CMS Delivering modern digital experiences requires more than just managing content; it demands empowering business users to quickly create, adapt, and deliver engaging web experiences. Discover how OpenText Web CMS leverages artificial intelligence to help business teams create and manage high-quality content, while delivering secure and scalable self-service experiences for customers, partners, and employees across modern digital channels. Jean Baptiste Adet, Solutions Consultant RVP OpenText Jaime Romo, Professional Services OpenText |
14:20 |
Closing remarks |
12:30 |
Strategic Vision and Innovations with Experience Cloud Customer trust and satisfaction are put to the test with every new experience. OpenText Experience Cloud enables you to deliver personalized and contextual digital experiences across all channels. By centralizing creation, management, and distribution, relevant information is available in real time to customers, employees, and partners. The combination of content services, customer data, and AI-powered personalization enables dynamic adaptation of experiences. Regardless of where interactions take place, OpenText helps organizations innovate with confidence and ensure high levels of satisfaction for both employees and customers. Javier Fidalgo, Sales Director OpenText Jean Baptiste Adet, Solutions Consultant RVP OpenText |
13:05 |
Reinventing the CCM Experience, Including SAP and SFDC OpenText delivers an intelligent, cloud-based customer experience by directly connecting conversations with leading applications—such as Salesforce or SAP S/4HANA processes—through SAP BTP. It enables companies to manage personalized digital experiences in real time across all channels using a unified cloud platform. Discover how OpenText Communications and SAP Document Presentment by OpenText consolidate multi-brand, multi-channel document processes into a unified platform integrated with leading applications, enhance the customer experience through personalized, real-time omnichannel communications, while strengthening regulatory compliance, auditability, and regulatory traceability. Xavier Gil, Solutions Consultant OpenText |
13:40 |
VILT presents: CCM Modernization with AI: VILT Flowtuate and OpenText Communications Joao Martins, CSO Deputy VILT |
14:00 |
Modernizing Web Experiences with AI and OpenText Web CMS Delivering modern digital experiences requires more than just managing content; it demands empowering business users to quickly create, adapt, and deliver engaging web experiences. Discover how OpenText Web CMS leverages artificial intelligence to help business teams create and manage high-quality content, while delivering secure and scalable self-service experiences for customers, partners, and employees across modern digital channels. Jean Baptiste Adet, Solutions Consultant RVP OpenText Jaime Romo, Professional Services OpenText |
14:20 |
Closing remarks |
Just like Schrödinger’s famous cat, your cyber resilience strategy exists in two states: “all good” or “total disaster.” The problem? You won’t know which one it is until you experience an incident. Welcome to the trust paradox. It’s time to stop crossing your fingers and start building your digital fortress! Join us for this session where we’ll debunk the myth of “good enough” security that comes with fragmented platforms for every environment, and show you how OpenText can provide a 360-degree view to help you unify your strategy.
12:30 |
La paradoja de la confianza Important note: This session will take place in the Ask the Expert area located in the networking zone Juan Julian Moreno, Solutions Consultant OpenText |
Juan Julian Moreno Piedra
Discover how digital business networks enable you to securely connect customers, partners, and suppliers across an intelligent, resilient ecosystem. Automate transactions, gain end‑to‑end visibility, and anticipate risks across your value chain with real‑time data. Learn how to optimize B2B collaboration and make faster, more accurate decisions through orchestrated processes and AI‑ready networks.
13:30 |
The Resilient Supply Chain Playbook: AI, e-Invoicing and the Future of Trade Learn how connecting suppliers, customers, financial institutions and logistics providers through AI-driven platforms enables end-to-end visibility, while helping CFOs address e-invoicing compliance and accelerate financial performance in a rapidly evolving regulatory landscape. Important note: This session will take place in the Ask the Expert area located in the networking zone Ibrahim Dougoune, Account Manager OpenText |
IBRAHIM DOUGOUNE14:30 - 15:30
15:30 - 18:00
Join the game! Ask the Expert area + Sponsored Booths
Stop by the Ask the Expert area in the networking zone to explore OpenText solutions, request ad‑hoc demos, and dive deeper into your challenges with our specialists. Don’t forget to visit the booths of our Gold Sponsors to complete the experience.
This edition is gamified: collect stamps in your event passport by visiting the different booths and get an instant gift, plus the chance to win a dinner for two.
Plan your visit and book your meetings to make the most out of the event.
18:00
End
*Agenda subject to change.
Soledad Rodriguez Osorio MartínJuan Antonio De La Fuente De Prados
