AI is moving fast, and so is Aviator.

Join us for two days of practical sessions focused on using OpenText™ Service Management and OpenText™ Aviator™ to deliver modern, user-centric services.

You’ll learn how AI agent workflows operate, how they are governed, and how to get started with everyday use cases—including details on the limited free Aviator access available to OpenText Service Management SaaS customers. You’ll also discover how to prepare your enterprise knowledge for accurate, reliable responses (because good data equals good AI) and hear real-world best practices for achieving AI success.

Agenda at a glance

Tuesday, March 10

Session 1

What’s new with Aviator: AI agent workflows you can trust
 


7 AM PT | 10 AM ET | 3 PM CET
Duration: 45 min

Session 2

Workshop: Building AI agent workflows with Aviator
 


8 AM PT | 11 AM ET | 4 PM CET
Duration: 45 min

Wednesday, March 11

Session 1

Jumpstart your AI journey with free Aviator
 


7 AM PT | 10 AM ET | 3 PM CET
Duration: 45 min

Session 2

AI can’t fix bad data: Preparing your enterprise knowledge for AI success


8 AM PT | 11 AM ET | 4 PM CET
Duration: 45 min

Meet the speakers

Dean Clayton
Principal Product Manager
OpenText
Ion Alexandru Bruckner
Senior Solution Consultant
OpenText
Pamela Asamoah
Lead Solutions Consultant
OpenText
Peter Gotthardt
CTO, ITOM Professional Services
OpenText
Luis Chavez
HR Operations Analyst, Manager
OpenText