Aviator Live agenda
What’s new with Aviator: AI agent workflows you can trust
7 AM PT | 10 AM ET | 3 PM CET
Duration: 45 min
AI is moving fast—and so is Aviator, our AI agent. In this follow up to our earlier Wait, Aviator can do all of that? session from a few months ago, we’ll dive deeper into AI agent workflows. If you’ve been asking, “Can I trust AI?” or “How do I know AI is doing the right thing?”, this session is for you.
We’ll cover:
- AI agent workflow capabilities
- How AI agent workflows are governed, including controls and audit trails
- Live demos of AI agent workflows
Speakers:
Dean Clayton, Senior Product Manager, OpenText
Alexandru Bruckner, Senior Solution Consultant, OpenText
Workshop: Building AI agent workflows with Aviator
8 AM PT | 11 AM ET | 4 PM CET
Duration: 45 min
Join our hands on workshop to learn how to build decision-making AI agent workflows that boost productivity, streamline knowledge creation, and avert downtime. You’ll walk away with the practical skills to create and deploy your own.
Speakers:
Dean Clayton, Senior Product Manager, OpenText
Alexandru Bruckner, Senior Solution Consultant, OpenText
Jumpstart your AI journey with free Aviator
7 AM PT | 10 AM ET | 3 PM CET
Duration: 45 min
Whether you’re already familiar with Aviator or just getting to know it, this session provides a practical overview of how to put Aviator to work in everyday scenarios. You have the flexibility to apply Aviator in a way that best fits your needs—without restricting your use cases.
We’ll cover:
- Free Aviator entitlement (limited queries) available to OpenText Service Management SaaS customers
- Typical use cases for users, agents, and AI workflows
- Top questions about using Aviator, covering privacy, security, accuracy, and LLM considerations
Speakers:
Dean Clayton, Senior Product Manager, OpenText
Pamela Asamoah, Lead Solutions Consultant, OpenText
AI can’t fix bad data: Preparing your enterprise knowledge for AI success
8 AM PT | 11 AM ET | 4 PM CET
Duration: 45 min
You’ve heard it before: good AI depends on good data. Join this session learn how to prepare your enterprise knowledge so Aviator can deliver high-quality responses. Many assume AI “just knows” everything once information is available, but success requires a knowledge foundation that’s intentionally designed, secured, and continuously improved.
We’ll cover:
- Knowledge readiness for AI, including identifying gaps and determining what needs to be created
- Internal and external knowledge sources available to Aviator
- Why content structure is essential for relevant, accurate AI responses
- How to strengthen AI response quality
- Best practices from the OpenText HR team on building knowledge for Aviator
Speakers:
Peter Gotthardt, CTO, ITOM Professional Services, OpenText
Pamela Asamoah, Lead Solutions Consultant, OpenText
Luis Chavez, HR Operations Analyst, Manager, OpenText