16 April 2026
9:00 - 9:30
Registration and arrival
9:30 - 12:00
Keynote
In today’s AI-first world, information is no longer just a record—it’s the fuel for transformation. Yet, as enterprises race to adopt generative and agentic AI, one truth stands out: without context-rich data, governance, and security, AI fails.
Join OpenText Interim CEO James McGourlay, EVP Product & Engineering Muhi Majzoub, President of Worldwide Sales Todd Cione, CDO & CIO Shannon Bell, and our local team for this timely and highly relevant keynote, where we’ll explore how OpenText is reimagining information management to help you unlock the full potential of AI.
You’ll learn about the three imperatives shaping work:
- Context at scale: How connecting structured and unstructured data across clouds, applications, and geographies turns static content into actionable intelligence.
- Secure by design: Why governance, compliance, and security are non-negotiable in an era of autonomous workflows and AI-to-AI decision-making to ensure trusted data that delivers trusted AI outcomes.
- Choice and openness: Why multi-cloud architectures are critical for flexibility and innovation.
And you will hear from customers who are optimizing the value of secure information management for AI in their organizations, sharing real-world use cases, insights, and best practices.
From having conversations with your data to orchestrating secure AI agents across critical business processes, this keynote will show how enterprises can move beyond hype to practical, trusted outcomes—gaining smarter insights, acting confidently, and creating limitless possibilities.
Discover why secure information management for AI is not just a technology strategy—it’s the foundation for trust, resilience, and competitive advantage in this evolving era of intelligent work.
12:00 - 14:00
Networking lunch
14:00 - 17:30
Breakout sessions
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Business Network
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Content
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Cybersecurity
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Device and Data Protection
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DevOps
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Experience
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Legal Tech
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Observability and Service Management
The world isn’t waiting for you to catch up, and disruption is on overdrive. The next era of supply chain leadership will be won by those who can connect, collaborate, and optimize faster (and smarter) than everyone else. The secret weapon? Turning all that partner, system, and transaction data into AI-ready intelligence. In this high-energy keynote, you’ll see how OpenText™ Business Network is flipping the script with an ecosystem AI data platform that bakes in intelligence, boosts visibility, and powers proactive decisions at scale. You’ll get a sneak peek at what’s coming next: from bulletproof multi-enterprise collaboration to real-time insights that supercharge procure-to-pay, order-to-cash, and beyond. This isn’t the same old supply chain session, it’s your backstage pass to building AI-optimized communities that turn chaos into competitive edge. Let’s explore what’s possible and how to get there first.
Simon Ward, OpenText, VP, Solutions Consulting
Mark Morley, OpenText, Sr. Director, Product Marketing
European e-invoicing has reached a tipping point. As Germany enters Phase 2, France launches Phase 1, and the UK targets 2028, governments are legislating the entire supply chain—from e-orders (Italy) to logistics (Poland)—as "digital trade." Join OpenText to discover how our "white glove" managed service turns these mandates into a strategic advantage. We’ll explore how our Readiness Check and Trading Grid insulate your business from complexity, ensuring seamless ERP integration and proactive monitoring. Whether you need an accredited French PA or are preparing for the UK’s digital agenda, this session provides the blueprint to de-risk your operations and lead the transition to automated, compliant digital trade.
Radia Touat, OpenText, Principal Solutions Consultant
Ken Clark, OpenText, Product Marketing Director
ERP modernization is a priority for many organizations and a cornerstone of broader digital transformation efforts. Yet too many ERP initiatives fall short due to insufficient investment in integration. In this session, we explore how business-to-business integration plays a critical role in successful ERP modernization. Learn how to avoid common pitfalls, reduce risk, and control costs throughout your ERP migration by getting the integration strategy right from the start. with a customer case.
Ville Parkkinen, OpenText, Director, Product Marketing
Tony Wright, OpenText, Sr. Manager, Solutions Consulting
Supply chains today are anything but simple as success hinges on how strong your business communities are and how well they work together. That’s where OpenText Business Network comes in. Think of it as your all-in-one hub to connect with suppliers, customers, logistics partners, and banks securely, seamlessly, and smarter than ever. With built-in automation and AI-powered insights, you can speed up onboarding, stay compliant, and orchestrate processes from procure-to-pay, order-to-cash, treasury, and track-and-trace. Best of all, you’ll learn how to grow beyond managing your network to actually expanding it and turning connected communities into your secret weapon for resilience, efficiency, and innovation.
Ville Parkkinen, OpenText, Director, Product Marketing
Tony Wright, OpenText, Sr. Manager, Solutions Consulting
AI is transforming the way work gets done—but its power depends on the quality, structure, and connectivity of the information behind it. The organizations that will lead the next wave of transformation are the ones that turn content into connected and trusted source for AI.
Join this keynote to see how OpenText™ Content Cloud is unlocking AI with content in business context. Explore how agentic AI, AI-to-AI orchestration, and intelligent automation help people and organizations act faster, make smarter decisions, and operate with greater confidence. Get an exclusive first look at upcoming innovations and learn how leading organizations are scaling AI to reimagine work. This isn’t just about managing content—it’s about unleashing its full potential to fuel the AI-first era.
Sean Durkin, OpenText, VP Sales UKI
Michael Cybala, OpenText, SVP Software Engineering
Marc Diefenbruch, OpenText, VP Product Management
When it comes to the cloud, organizations want more than technology that works—they want technology that performs. That’s where SAP and OpenText deliver. With SAP’s process expertise and OpenText’s best-in-class content management, you get a unified foundation that reduces complexity, embeds compliance by design, and ensures every decision is backed by a single source of truth. In this session, see how our 30+ year partnership empowers your RISE or GROW with SAP journey. Explore the latest joint innovations, discover real-world AI use cases, and learn how OpenText extends the value of SAP Cloud ERP so your business can run without resistance.
Jonathan Beardsley, OpenText, Director, Alliances and Solution Marketing
This session explores how organisations can modernise content management by unlocking dark data, improving data quality, and providing content in context. Discover how Agentic AI connects strategy to action, automates processes, and accelerates the journey toward trustworthy, contextualised, enterprise‑ready information.
Ken Hunter, Lead Solutions Consultant
Archiving isn’t just about retention—it’s about readiness. In this session, discover how OpenText™ Information Archive is evolving into a high-performance foundation for AI-driven productivity, compliance, and cost control. Learn how OpenText™ Content Aviator can surface insights from legacy communications, structured data, and even decommissioned apps—while maintaining the highest levels of governance or security. We’ll spotlight the latest innovations, preview what’s next on the roadmap, and show how your archive can shift from a passive repository to a strategic advantage in the AI-first enterprise.
Mike Verrell, Solutions Consulting Director
The moment your LLM starts creating code or making decisions, it’s no longer just a tool — it’s a user. And most orgs haven’t built security models to handle that. Agentic AI breaks traditional assumptions across the board:
- AppSec must validate code not just written by devs, but by models
- Data Security must control for unintended access through AI-driven workflows
- SecOps must detect non-human activity without drowning in false positives
This keynote walks through how OpenText is applying identity-first principles to protect against a new breed of risk: one that’s fast, scalable, and doesn’t ask permission.
Michael Foy, OpenText, VP Solutions Consulting
Learn how OpenText helps customers to control cloud SIEM telemetry for sovereignty, selective ingestion, and cost efficiency. We’ll share patterns to enforce residency, filter and enrich events at the edge, and align retention and tiers to risk and compliance—while preserving analytic fidelity. See how OpenText enables interoperable architectures and lifecycle governance to reduce spend, improve signal quality, and keep security data under your control.
Sven Dehnert, OpenText, Principal Solutions Consultant
As organizations rapidly embed AI into core business processes, the attack surface is expanding beyond traditional applications to include data pipelines, models, APIs, and third-party AI services. In this new reality, identity and data security are no longer separate disciplines, they are foundational controls for securing the AI supply chain.
This session explores how modern IAM and data security strategies must evolve to address AI-driven risks: from controlling human/non-human identities, to enforcing least-privilege access to sensitive training data, prompts, and model outputs. Attendees will learn how to prevent unauthorised access, data leakage, model misuse, and compliance violations while enabling innovation at scale.
Organizations often believe they are protected—yet modern environments introduce coverage gaps across virtual machines, containers, Microsoft 365, and endpoints, created by years of stacking point solutions. This complexity can leave critical blind spots, increase operational overhead, and raise the cost of failure when disruption or cyber incidents occur. In this 40-minute keynote, we’ll outline how CIOs and CISOs can reduce risk and simplify operations with a holistic approach to backup and recovery. You’ll see how OpenText Data Backup & Recovery 360 (DB&R360) brings together proven Data Protector capabilities with OpenText Server Backup, Data Protector for Cloud Workloads, CloudAlly, Carbonite, and Unified Endpoint Management—supporting a “Protect what matters. Recover when it counts.” strategy aligned to OpenText’s Cybersecurity Framework 2.0, including recovery when preventative controls are not enough.
The session includes a platform walkthrough, a customer fireside chat, and a focused innovation update covering recent enhancements and roadmap direction—helping customers modernize, close protection gaps, and consolidate vendors without compromising resilience.
Modern IT environments are complex—spanning virtual machines, containers, SaaS applications, and endpoints. Yet many organizations still rely on fragmented point solutions, creating blind spots that increase risk and operational overhead. In this interactive session designed for both existing customers and prospects, we’ll explore how OpenText Data Backup & Recovery 360 (DB&R360) transforms this challenge into an opportunity for resilience.
Whether you’re looking to modernize your current solution, expand coverage, or future-proof your business continuity strategy, this session will give you actionable insights and a clear path forward.
Managing information in today’s regulatory landscape is more complex than ever. Organizations face growing compliance requirements, security risks, and operational inefficiencies. In this interactive session, we’ll show how OpenText Content Manager, OpenText Retain Unified Archiving and OpenText Filr help you turn these challenges into opportunities for streamlined governance and innovation.
Whether you’re looking to modernize your current solution, expand capabilities, or future-proof your governance strategy, this session will provide actionable insights and a clear path forward.
OpenText Content Manager customers are invited to join this session to discover how the solution is evolving to meet modern information governance needs through innovations in AI, cloud, and enterprise integration.
In this session we will explore:
- Next‑generation AI in Content Manager 26.2 and beyond—delivering faster, smarter, more intuitive search experiences.
- SAP integration introduced in version 25.4—providing seamless, compliant lifecycle management for all SAP‑related content.
- Content Manager Cloud advantages—from stronger security and lower infrastructure costs to accelerated feature delivery—and why now is the ideal time to move from on‑premises.
Jean-Michel Guiral, OpenText, Lead Solutions Consultant
Neville Smith, OpenText, Account Executive
It’s the question that keeps IT leaders up at night: If we were hit by a major disruption today, could we actually get everything back? Despite investing in a growing stack of security tools, many organizations fall victim to the "Confidence Paradox", a dangerous disconnect between the belief that data is safe and the technical reality of a successful, timely recovery. This gap is often paved with good intentions but hidden by the complexity of fragmented point solutions, "dark data" in SaaS applications, and unprotected endpoints. In this interactive panel featuring a mix of industry experts and real-world customers, we pull back the curtain on the reality of modern data protection.
Join us for a candid conversation about moving from "set-and-forget" hope to a proactive, unstoppable strategy of cyber resilience.
Every escaped defect costs trust. Some cost millions. Audit fatigue, tool sprawl, and broken test cycles have long been treated as the cost of doing business. It’s time to rewrite that equation. In this strategy-forward session, see how OpenText DevOps Cloud puts agentic AI to work—generating tests, predicting defect leakage, and enforcing compliance across 250+ pipelines, from GitHub to SAP. You’ll get a front-row view of autonomous test bots, stability intelligence, and flow optimization—all running inside your policy guardrails. No rebuilds. No retooling. Just safer, smarter shipping. And a look at what’s next: fully autonomous build-test-secure loops that deliver clean code, continuously—without the firefighting.
Riccardo Sanna, OpenText, Head of DevOps Solution Consulting
Creating secure, high-quality applications doesn’t mean doing it all at once, it means starting where it matters most.
In this session, we’ll explore a logical, low-friction on-ramp to continuous testing, showing how organizations can begin with simple, high-impact practices that fit into existing development workflows. We’ll discuss how these early steps help teams gain fast feedback, reduce risk, and build confidence long before applications reach production.
To bring this journey to life, we’ll also share real world customer stories, providing an insight into their own journeys to continuous confidence in partnership with OpenText™ DevOps Cloud.
Join this session to explore key insights from this year’s World Quality Report, followed by a discussion on how professionals and organizations can thrive in an ever-evolving, AI-driven tech landscape.
In an era of accelerating business expectations and rising risk, organizations must balance agility, compliance, and visibility across teams, tools, and pipelines. Quality can no longer be treated as a tick-the-box exercise; it must act as a strategic accelerator embedded throughout the software delivery lifecycle.
This session looks at how a platform-based delivery approach combined with innovative AI capabilities supports day-to-day governance, traceability, and quality control across complex environments. We explore how teams can improve delivery outcomes by identifying risk earlier, maintaining consistent quality without adding friction, and aligning developers, testers, and product owners around trusted, shared delivery data.
Rather than bolting point tools together, this session shows how a platform-led strategy turns quality from a delivery constraint into a competitive differentiator, supporting team autonomy while maintaining enterprise-grade governance and control.
Jonathan Sprake, OpenText, DevOps Solutions Consultant
Modern software delivery calls for automation that is not only fast, but intelligent, adaptive, and insightful. Traditional scripting and manual test efforts cannot keep pace with today’s expectations for continuous delivery, performance at scale, and compliance readiness.
This breakout focuses on how modern and intelligent functional and performance testing changes the way teams approach automation in practice, significantly lowering manual effort, shortening feedback cycles, and focusing engineering capacity on higher-value work.
Through practical examples, you’ll see how intelligent automation enables teams to validate application functionality and performance earlier and more consistently, helping delivery teams move faster with greater confidence, without increasing risk or overhead.
Jerry Saelemakers, OpenText, DevOps Solution Consulting Manager, West Europe
OpenText powers smart, cloud-first customer experiences by turning conversations into secure, AI-driven journeys. Built for regulated industries, it enables organisations to engage customers across every channel with compliant, auditable, and resilient digital experiences — all delivered through a unified cloud platform. Where conversations happen, OpenText helps organizations innovate with confidence, even in uncertain times.
Simon Masterman, OpenText, Principal Business Value Advisor
Mark Hellery, OpenText, RVP Customer Experience
Delivering connected customer journeys for the Salesforce agent puts everything the agent needs in one place. By combining Salesforce with OpenText Experience Cloud, agents can instantly access the right content, context, and communications to respond faster, personalise every interaction, and maintain consistency across channels—turning each customer conversation into a connected, high-value experience.
Steve Lawlor, OpenText, Senior Account Executive
John Dalton, OpenText, Senior Principal Solution Consultant
OpenText powers smart, SAP-centric, cloud-first customer experiences by connecting conversations directly to SAP S/4HANA processes through SAP BTP. It enables organizations to orchestrate personalized, real-time digital experiences across every channel using a unified cloud platform. Where SAP business processes meet customer conversations, OpenText accelerates innovation and value in uncertain times.
Andrea Nava, OpenText, Director, Solution Consulting
Jonathan Beardsley, OpenText, Director, Alliances and Solution Marketing
How customer expectations have shifted across digital, assisted, and physical channels where CX is now a competitive differentiator vs. table stakes? - How to deliver seamless journeys while meeting regulatory and compliance obligation. Turning compliance into a CX advantage rather than a constraint? - Empowering agents with context, content, and conversation history, reducing handling time while increasing personalisation? - Agent experience as a direct driver of customer experience? - What will redefine FSI CX in the next 2-3 years?
Neil Cockrell, OpenText, Vice President - Digital Experience
OpenText LegalTech delivers AI-powered workflows combining conventional AI, GenAI, and Agentic AI for unprecedented eDisclosure/eDiscovery, compliance, and investigations capability at global scale. First, an overview of the solution stack from legal hold through production with highlights from the roadmap including integration points and AI development themes. Next, live demonstrations showing a variety of new and improved features like the agentic chronology builder and GenAI powered investigations.
This session provides an overview of the solution stack from legal hold through production with highlights from the roadmap including integration points and AI development themes.
Adam Kuhn, OpenText, Principal Solutions Consultant
This session dives straight into live demonstrations of new and improved AI-powered features. Watch an agentic AI construct a case chronology and then re-write it like a movie script. See how Rapid Exploration combines GenAI capabilities like summarization with conventional supervised machine learning to “find more like this” in an automated workflow.
Adam Kuhn, OpenText, Principal Solutions Consultant
Wondering what the future of IT operations looks like in an era of agentic AI, increasingly complex environments, and cost-cutting demands? Wonder no more. We're here to go beyond ITOps limits with OpenText™ Observability and Service Management. It’s not just about monitoring and tickets—it’s about connecting everything with composable flexibility, automating intelligently with AI that builds trust, and getting ahead of problems proactively. In this session, you’ll learn how to escape platform management and focus on outcomes, while delivering answers to users and agents faster without any loss of quality. We’ll show how to turn configuration limits into clarity—because you can’t manage what you don’t know—and how to reduce incidents before they happen. You’ll also see how service can expand across the enterprise to deliver more value in more places. It’s time to stop managing the madness and start leading with confidence. Say goodbye to chaos and hello to limitless IT operations.
Bruno Labruere, OpenText, VP Product Management
You’ve heard AI can boost productivity—but what does that look like when applied to real IT workflows, not marketing hype? In this session, we’ll explore how OpenText™ Aviator, paired with ITIL’s guiding principles, helps teams become more efficient, more focused, and a lot less overwhelmed. Following ITIL’s proven approach—Focus on Value, Start Where You Are, Progress Iteratively, and Keep It Simple—we’ll walk through real-world examples of AI delivering practical wins across service management, operations, and automation. You’ll see how teams are using OpenText Aviator to accelerate decisions, reduce manual effort, and free up time to work on what really matters. Whether you're looking to cut costs, reduce complexity, or just stop drowning in tickets, this session will show how to apply AI the smart way—no massive rebuild required.
Dean Clayton, OpenText, Senior Product Manager, Service Management
Modern IT environments are complex, but visibility doesn’t have to be. Get a first look at OpenText’s One Observability approach—unifying application, infrastructure, and network monitoring to deliver full-stack insight through a single, integrated experience. Powered by the OPTIC Data Lake and enriched by OpenText™ Universal Discovery and CMDB, it gives you real-time, accurate insight from cloud to core. See how teams are breaking down silos, speeding up root cause analysis, and reducing service downtime with deep monitoring, AI-driven insights, and a shared operational view that empowers everyone from SREs to service owners. Total asset visibility starts here.
Harald Burose, OpenText, Director, Product Management
You have enough to manage. Your network tools shouldn’t add to the load. OpenText™ Network Observability is built for teams that need visibility, stability, and flexibility without the overhead. It’s hosted in the cloud, easy to deploy, and managed by OpenText experts so you can spend less time patching tools and more time solving real problems. No hardware. No upgrade headaches. No surprises. Just a single, customizable solution that fits how you work and scales with what you need. Join this session to hear how network teams are simplifying operations, staying ahead of issues, and finally getting the visibility they’ve been asking for.
Akash Deep, OpenText, Principal Product Manager
17:30 - 20:00
Networking reception
*Agenda subject to change.
