Client onboarding still takes weeks. And behind “digital” transaction banking, teams are often stitching together execution across channels, systems, and regulatory demands using emails, spreadsheets, and repeated data capture.
In this session, we’ll look at where execution breaks in commercial banking and what practical solutions exist to close the gaps—without replacing core systems.
What we’ll cover
Across file, API, SWIFT, and ERP integrations, fragmented connectivity models frequently create handoffs, delays, and limited visibility. Add the disconnect between KYC and technical onboarding, and the result is a process that is hard to coordinate, hard to audit, and difficult to scale.
Grounded in real workflows, this discussion explores how banks can improve connectivity, integration, and onboarding by creating structured, end-to-end orchestration across teams and processes.
Key takeaways
Attendees will leave with practical insight into:
• Where friction persists across onboarding and connectivity—and why it matters
• How manual effort and repeated data capture introduce delay and operational risk
• How to improve visibility and coordination across teams and systems
• How to reduce onboarding cycle time and deliver a more consistent client experience at scale
• How orchestration can support operational resilience and regulatory reporting expectations
Why OpenText Business Network
OpenText Business Network helps organizations connect systems and partners across multiple integration patterns—so teams can move from fragmented execution to structured, end-to-end processes that improve consistency and control.