Overview

High-performing applications are not just nice to have—they're absolutely essential to stay competitive. As financial services companies dive into the deep end of digital transformation, they're not just looking to swim; they aim to make a splash with enhanced customer experiences, boosted efficiency, and sharper decision-making—all while keeping their data safe and sound.

These financial wizards are eager to harness the power of AI to stay ahead of the curve, but let's face it, not all AI is created equal. The wrong tech could take a toll on customer satisfaction. It's all about striking the perfect balance between bold innovation and wise responsibility, ensuring every customer interaction is smooth, secure, and superior.

Join OpenText Sr. Industry Marketing Strategist, Monica Hovsepian, as she shares her insights on the importance of continued trust in the customer experience as technology innovations are part of financial services’ digital transformations.

Monica will be joined by Director of Product Marketing, Gabriel Martinez, who will share perspectives about key considerations for financial institutions during their software delivery process to ensure they deliver a high-quality customer experience.

Speakers