Avoid Frankenapps! Build smarter OSM solutions.

The journey towards a ticketless IT organisation begins with adopting solutions that harness the power of AI to automate service discovery, prevent incidents, and enable end-user self-service across IT services.

Too many enterprise applications begin this journey only to end up with a hotchpotch of applications, some duct tape and unrealised outcomes.

In this session, we’ll show you how to avoid the Frankenapp trap by building a truly Ticketless Enterprise in just three practical steps: agentic discovery, AI-driven incident prevention, and enterprise-wide self-service. All powered by Generative AI and automated workflows that elevate your digital agents.