Best Practice Assessment Bundle

Benefits

• Optimize your CM implementation by leveraging the latest features and improvements.
• Gain valuable insights into your current CM configuration and identify areas for enhancement.
• Identify gaps in business processes and uncover opportunities for improvement.
• Ensure compliance with regulatory requirements (e.g., Archives Act) to mitigate risk.
• Boost user engagement by understanding and addressing adoption challenges.

Inclusions

• Comprehensive system health check with a detailed report and presentation.
• Two in-depth workshops covering configuration, architecture, and user experience.
• Expert insights on integrations, system setups, and best-practice configurations.
• Access to OpenText experts to maximize the value of your Content Manager investment.
• Roadmap to implement any recommended changes include proposed schedule and activities.

Upgrade Assessment Bundle

Benefits

• Conduct a comprehensive assessment of your existing deployment to make an informed upgrade decision.
• Clearly define the scope of your upgrade before project commencement.
• Validate architecture, configurations, and integrations for optimal performance.
• Identify and mitigate potential issues before upgrading, reducing downtime and disruptions.
• Minimize risk and costs by addressing challenges in advance.
• Discover and evaluate new features for potential implementation.

Inclusions

• Review of previous upgrade artifacts and documentation.
• Pre-upgrade production system health check to assess stability.
• Detailed report and presentation of findings.
• Recommendations to enhance system performance and setup.
• Support in scoping and defining project plan covering objectives, critical path and key stages.
   

Data Analytics Bundle

Benefits

• Index, search, and generate reports on information assets within CM for better data insights.
• Identify and manage Personally Identifiable Information (PII) to ensure compliance and security.
• Enhance control over unstructured data, improving efficiency and governance.
• Strengthen data and access management to support security and compliance.
• Improve discoverability and retrieval of critical information assets.

Inclusions

• Creation of a Fusion Tenancy for centralised data management.
• Integration with existing data repositories for seamless connectivity.
• Comprehensive data analytics assessment on a single CM dataset (up to 1TB).
• Remote delivery to reduce costs and improve accessibility.
• Detailed report and presentation of key findings and recommendations including action plans.

Cloud Migration Assessment Bundle

Benefits

• Evaluate system readiness and determine the viability of cloud migration.
• Receive expert guidance on migration strategies and best practices.
• Support for configuration management, migration execution, and troubleshooting to ensure a smooth transition.
• Identify cost-saving opportunities by reducing infrastructure and maintenance expenses.
• Enhance scalability to accommodate future growth and evolving business needs.

Inclusions

• Comprehensive system/cloud readiness review with a detailed report and presentation.
• Development of a tailored data migration strategy aligned with business objectives.
• Two interactive workshops to assess technical, business, and user readiness.
• In-depth findings report and presentation to guide decision-making.
• Next-step planning sessions to outline a clear migration roadmap.
• Cloud migration roadmap, and indicative pricing for migration and hosting.

Next Generation Training

Benefits

• Enhance skills and knowledge of your Content Manager environment.
• Leverage new features and enhancements from the latest releases for improved efficiency.
• Gain objective measurement of technical skills and proficiency to ensure expertise.

Inclusions

• Creation of a training environment using a clone of your dataset for targeted, hands-on learning.
• Customized change list highlighting new or modified functionality relevant to the customer.
• Choice of OT Training package, such as Administration Fundamentals or Installation courses.
• Review of existing customer training materials, with recommendations for improvements and integration of new features.