Governments around the world are experimenting with AI—but moving from isolated pilots to trusted, operational services requires more than new technology.
In this webinar, the Hon. Victor Dominello, former NSW Government minister and author of Government 3.0, joins Alex Benay, former CIO of the Government of Canada and SVP Public Sector at OpenText, to explore what it will take to evolve from digital government to agentic government.

Drawing on their experience leading public sector transformation, Victor and Alex will examine how governments can redesign services around citizens rather than existing processes; establish the data, governance and operating foundations needed for responsible AI; and determine where human accountability must remain as autonomous agents become part of government operations.

The conversation will also consider the changing role of IT leaders, the implications of AI for sovereignty and the public sector workforce, and the decisions government leaders need to make now to deliver simpler, more proactive and trusted services by 2030.

Key takeaways

Attendees will gain insights into:

• What distinguishes agentic government from digital transformation—and what public sector leaders may need to unlearn to make the transition.
• How to move beyond AI experimentation by establishing the right sequence of data, governance, information management, technology and operating-model decisions.
• Why digitising existing processes is not enough, and how governments can redesign services around citizen needs and outcomes.
• How the role of the government CIO is evolving as AI agents become part of the operating fabric of public administration.
• Where human judgement and accountability must remain as AI supports or automates government decisions.
• How to approach data and AI sovereignty, including control over the models and reasoning layers that act on government information.
• What agentic government could mean for the public sector workforce, including the work public servants may do more—and less—of.
• The decisions leaders need to make in the next 12 months to prepare for trusted, citizen-centred government services by 2030.