Overview

Join us to discover how leading organizations are leveraging cloud technology and AI to transform document accessibility from a compliance burden into a competitive advantage.

Customer communication management (CCM) is at a crucial turning point, with accessibility and compliance requirements reshaping customer needs. This comprehensive series explores how the convergence of changing consumer expectations, cutting-edge AI technology, and evolving regulatory landscapes is driving CCM modernization.

Learn how to future-proof your communications while creating truly inclusive customer experiences. Each 30-minute session combines expert insights, live demos, and practical implementation strategies to help you:

  • Automate compliance while reducing operational costs.
  • Scale accessibility across millions of documents efficiently.
  • Implement cloud-based modernization tools.
  • Achieve measurable ROI through expanded use cases.

Episodes

Click on the episode name to learn more!


Episode 1
 


Episode 2
 

Automating ADA & Section 508 compliance at scale

Now available to view
on demand


Episode 3
 

Meeting European Accessibility Act requirements

Now available to view
on demand


Episode 4
 


Episode 5
 


Episode 6
 


Episode 7
 

Speakers

Sr. Solutions Consultant
Opentext
Sr. Director, Product Management
OpenText
RVP, Solutions Consulting
OpenText
Sr. Manager, Product Management
OpenText
Sr. Product Manager
OpenText
Sr. Product Marketing Manager
OpenText
Principal Product Manager,
OpenText
Sr. Alliances Marketing Manager
OpenText