Overview

Join us to discover how leading organizations are leveraging cloud technology and AI to transform document accessibility from a compliance burden into a competitive advantage.

Customer communication management (CCM) is at a crucial turning point, with accessibility and compliance requirements reshaping customer needs. This comprehensive series explores how the convergence of changing consumer expectations, cutting-edge AI technology, and evolving regulatory landscapes is driving CCM modernization.

Learn how to future-proof your communications while creating truly inclusive customer experiences. Each 30-minute session combines expert insights, live demos, and practical implementation strategies to help you:

  • Automate compliance while reducing operational costs.
  • Scale accessibility across millions of documents efficiently.
  • Implement cloud-based modernization tools.
  • Achieve measurable ROI through expanded use cases.

Episodes

Click on the episode name to learn more!


Episode 1
 


Episode 2
 

Automating ADA & Section 508 compliance at scale

Tuesday, March 18
12 PM EST | 4 PM GMT


Episode 3
 

Meeting European Accessibility Act requirements

Thursday, March 20
9 AM EST | 1 PM GMT


Episode 4
 

Future-proofing CCM: Cloud migration success stories

Wednesday, April 9
9 AM EST | 1 PM GMT


Episode 5
 


Episode 6
 

Speakers

Sr. Solutions Consultant
Opentext
Sr. Director, Product Management
OpenText
RVP, Solutions Consulting
OpenText
Sr. Product Marketing Manager
OpenText
Sr. Manager, Product Management
OpenText
Sr. Product Manager
OpenText