Overview
Join us to discover how leading organizations are leveraging cloud technology and AI to transform document accessibility from a compliance burden into a competitive advantage.
Customer communication management (CCM) is at a crucial turning point, with accessibility and compliance requirements reshaping customer needs. This comprehensive series explores how the convergence of changing consumer expectations, cutting-edge AI technology, and evolving regulatory landscapes is driving CCM modernization.
Learn how to future-proof your communications while creating truly inclusive customer experiences. Each 30-minute session combines expert insights, live demos, and practical implementation strategies to help you:
- Automate compliance while reducing operational costs.
- Scale accessibility across millions of documents efficiently.
- Implement cloud-based modernization tools.
- Achieve measurable ROI through expanded use cases.
Episodes
Click on the episode name to learn more!
Episode 1
Make accessibility a cornerstone of your customer communications with OpenText
Available to view
on demand
Episode 4
Future-proofing CCM: Cloud migration success stories
Wednesday, April 9
9 AM EST | 1 PM GMT
Episode 5
New OpenText Document Accessibility Navigator: Streamlining document validation
Wednesday, April 30
9 AM EST | 1 PM GMT
Speakers