Name
Länsförsäkringar’s transition from StreamServe to OT Communications, Modernizing the Customer Communication Management platform (UDP)
Date & Time
Wednesday, May 6, 2026, 2:45 PM - 3:15 PM
Mattias Jansson
Description

From Exstream to a modern CXM platform (OpenText Communications), including a strategic perspective on how a major insurance company approaches AI: when it creates value—and when it doesn’t