Date & Time
Thursday, April 16, 2026, 2:00 PM - 2:45 PM
Name
Keynote: Powering smart, scalable CX in uncertain times - Where conversations spark the next customer experience disruption
Description
OpenText powers smart, cloud-first customer experiences by turning conversations into secure, AI-driven journeys. Built for regulated industries, it enables organisations to engage customers across every channel with compliant, auditable, and resilient digital experiences — all delivered through a unified cloud platform. Where conversations happen, OpenText helps organizations innovate with confidence, even in uncertain times.
Speakers
Simon Masterman, OpenText, Principal Business Value Advisor
Mark Hellery, OpenText, RVP Customer Experience
Mark Hellery, OpenText, RVP Customer Experience