AI Enabled Service Management with OpenText ITOM Cloud and Aviator
In today's high-speed digital world, businesses face growing digital operations challenges such as optimizing costs, skill shortages, and, most importantly, ever-changing customer service expectations. Leveraging the power of Artificial Intelligence (AI) is vital to overcoming these obstacles and staying ahead in the market. OpenText provides innovative solutions to these needs with leading GenAI applications, elevating the user experience and achieving consistent reliability.

Alvin Barnard, Principal Solutions Consultant, OpenText 

Charl Joubert, Change and Configuration Manager, University of Pretoria