The biggest challenges in IT Operations revolve around technical debt, skilled staff shortages and controlling costs. In order for ITOps to keep pace with the needs of rapid change demands from the business, a recalibration is needed. Generative AI has emerged as a ray of hope to address these challenges. Attend this session to see how OpenText is delivering Generative AI in our ITSM and Observability solutions that will help ITOps transform from a cost center to value-sustaining organization.