Episode 4: Transform service management with private generative AI

In today’s experience economy, IT Service Management (ITSM) and Enterprise Service Management (ESM), which extends ITSM to non-IT services, are focused on elevating the
user experience. But growing user demands, tasks, and risks eat up all your time. Clumsy chatbots, clunky services, and overburdened support agents result in poor user experiences.

Join this webinar to learn how generative AI can transform IT service management by:

• Elevating the user experience and empowering users to self-resolve common requests
• Cutting support costs and freeing up overburdened agents
• Keeping data private through deployment of a private large language model (LLM)
• Boost productivity with AI enriched workflows