Most leaders agree that AI is essential to staying competitive, yet many organizations still lack a clear vision and plan for implementation. Yes, AI adoption is surging—but why aren’t organizations truly leveraging it for meaningful, productive work?

Join ITSM experts Troy DuMoulin, VP research & development at PINK Elephant, and Travis Greene, senior director of product marketing at OpenText, to explore:

• Latest research on AI adoption.
• Biggest barriers to AI implementation.
• Importance of overcoming cultural challenges alongside technical ones.
• Strategies to increase accuracy and reliability of generative AI for ITSM.

Speakers