Name
Episode 3: OpenText IT Operations Aviator: Unlocking the dream virtual agent
Date & Time
Thursday, December 12, 2024, 11:00 AM - 11:30 AM
Description

The current IT service set-up is inefficient: IT staff are overwhelmed with support tickets, while users wait for resolution. The result: lost productivity for everyone involved.

In this episode, we look at IT Operations Aviator and the way its AI-powered virtual agent:

  • Ensures users can quickly resolve common IT issues without human support.
  • Reduces mean time to repair by providing effective remediation strategies.
  • Expedites ticket handling by providing agents with relevant context.

Register today to discover how you can kick your IT services into overdrive.

*Live demo included

Speakers
Michael Foy
Ion Alexandru Bruckner (RO)