Name
Reimagine IT support with AI‑powered triage and intelligent ticket‑resolution suggestions.
Use Case

Reimagine IT support with AI‑powered triage and intelligent ticket‑resolution suggestions.

Solve issues faster with Gen‑AI‑driven ticket resolution: helpdesk teams save time with concise ticket summaries, progress updates, and recommended resolutions.

Key Products
OpenText™ Service Management
 OpenText™ Service Management Aviator

 Persona Team
Chief Information Officer
Chief Technology Officer

 
Discover at Observability and Service Management Stand
 
 

Business Function
 Operations
Solution

Observability and Service Management