Name
OpenText Aviator: Faster IT service resolutions
Use Case
Aviator Experience: Use AI assistance for faster IT service resolutions
AI-powered IT service help for max productivity.
Unlock the possibilities:
- Faster resolutions, cut average handle time by up to 60%.
- Smarter accuracy and AI context reduces trial-and-error troubleshooting.
- Higher productivity, free agents for higher-value work.
- Happier users by delivering faster answers and clearer communication.
Key Product
OpenText™ Service Management Aviator™
Persona Team
Chief Information Security Officer
Chief Information Officer
Discover at Aviator Experience Bar
More OpenText AI Scenarios at https://www.opentext.com/aviator-ai
Business Function
| Information Technology |
Solution
OpenText™ Service Management Aviator™