As Head of Information Management at Fonterra, Caroline works with stakeholders across this global dairy business to ensure OpenText Content Server supports their needs to access and manage critical business information. The organisation's current prioritisation on their significant SAP standardisation programme, Pūnaha, also emphasises its use case for OpenText xECM. Caroline works closely with her Data and AI peers at Fonterra including the GM AI Centre of Enablement - ensuring information is governed to underpin the benefits of AI.