We would like to thank you for attending OpenText’s debut Forum, your presence made a significant impact to us and all who attended, especially our valued customers and partners.
The event was the first of its kind in Perth, Brisbane and Adelaide bringing together OpenText and Micro Focus as one of the top pure-play software vendors in the world. The OpenText Forum introduced the new combined portfolio, to drive your business, to establish your competitive advantages and to achieve demonstrable business outcomes – ready for the next era of Business 2030.
The OpenText Forums 2023 had a mission: to prepare organisations to lead the future of business. It was a platform for forward-thinkers to gather, sharing insights and strategies to thrive in a digital world. Industry peers and leaders came together, fostering connections, engaging in discussions, and sharing invaluable insights. Together, we actively shaped the future of information management.
We look forward to seeing you again at the OpenText Forum 2024.
Keynote: The Rise of AI and the Future in Information Management
George Harb, Managing Director, OpenText ANZ
Join George Harb, will describe the forces shaping Business 2030 — enterprise reinvention, human-centric work, new rules for corporate accountability and new requirements for digital technologies— and how AI is bringing information and automation together to enable customers to be smarter with OpenText.
Goerge will share insights into how we are making the future of information management AI-led, security-enabled, and cloud-ready, including a sneak peek into the capabilities of OpenText Aviator which will transform information processes with private generative AI. You will also be introduced to how the combined capabilities of Micro Focus and OpenText help customers gain an information advantage and accelerate their digital transformation.
Digitalisation for Data Privacy & Compliance
Andrew Ormesher, Lead Solutions Consultant for Human Capital Management and Content Solutions, OpenText ANZ
Abdullah Noman, Senior Solutions Consultant, Information Management & Governance, OpenText ANZ
As organisations, we have all deliberately signed up to multiple niche cloud products to service our business and meet our needs – so why are we still trying to eliminate information silos and impose control over content? In this first half of the session, we will explore why it is important to ‘make it easy for people to do the right thing’; and how connecting content to process can make your business both more efficient and compliant.
Next, we need to manage the classification, monitoring, analysing, protection and governance of the data generated - done effectively only if you know what data you have. The single biggest reason for data breaches and exposure of PII data is NOT lack of security or protection, but OVER RETENTION. Hanging on to unknown and unaccounted for data well past its active life runs the risk of not just accidental or malicious exposure but increasing on-going operational and environmental costs of managing ROT. In the second half of the session, we will explore how OpenText technology can discover all your data assets, catalogue or classify them based on risk, business value and sensitivity and bring that data into proper retention and disposal management.
From shift left to shift everywhere, how developers are taking charge of application security including Identity in the Digital Age – a change to how we engage
Niel Pandya, APAC Business Development Lead, Cybersecurity, OpenText
By 2030, every company will be a software company, with software developers rolling out new functionality and applications at speed through digital channels. With the growth in cloud adoption, coupled with developer friendly tools, learn how it is becoming easier for developers to build applications securely and efficiently.
How we connect and engage has been changing since the pandemic. We are gaining better insights to drive better outcomes, efficiencies and new revenue streams. In this part of the presentation, we take a quick reflection on what we have learnt and the direction of Identity in the digital age. Whether its social or business or IoT – digital identity is shaping how we interact.
Customer experiences that unlock the secret to customer engagement and loyalty
Luke Horan, Lead Solutions Consultant for Digital Experience Solutions, OpenText ANZ
How can you tailor your customer interactions beyond traditional Customer Communication Management (CCM) to maximize conversion rates, improve customer experiences and optimize productivity? How can you better deliver a consistent brand experience across the varied channels you communicate to customers through? How can you manage the customer touchpoints to drive scale yet still be personal. Luke will take you through OpenText’s Digital Experience management (DXM) and CCM solutions to discover how your organization can deliver personalized, on-brand omnichannel communication experiences and journeys across online and offline, mobile and web, call centre and everyplace in between, with a touch of AI.
Unleash innovation with accelerated Application Delivery and Automation
Steve Hewett – Chief Technologist, IT Operations, Asia Pacific and Japan
Ray Ffrench – Senior DevOps Solutions Consultant, OpenText ANZ
Every organisation today relies on Software Apps to engage with customers, citizens, suppliers and employees. Delays, poor quality and outages can all result in loss of competitive advantage, reduced revenue or reputational damage, not to mention lower productivity and higher costs. In this session, Ian will introduce how the OpenText ValueEdge platform improves quality and accelerates app delivery by providing AI-driven insights into the flow of value, and through AI-powered testing. Ian will also share a glimpse into the future of the IT service desk and ways to optimize the connections between “Dev” and “Ops”.