Accessibility is here to stay—and it’s reshaping how organizations communicate. In this session, we unpack why accessibility matters, who benefits when products and services are designed to be inclusive, and what the European Accessibility Act (EAA) means in practical terms for enterprises. Together with our partner Nokavision we bring you insights into how we support organizations in delivering fully compliant, accessible customer communications at scale. Learn from a large Dutch insurance company about their approach. They share a real‑world journey and how they leveraged OpenText solutions to meet accessibility requirements—not just to comply, but to strengthen their brand and customer experience.