Name
Observability and Service Management keynote: Go beyond ITOps limits
Date & Time
Thursday, March 5, 2026, 11:45 AM - 12:30 PM
Jacques Conand
Description

Wondering what the future of IT operations looks like in an era of agentic AI, increasingly complex environments, and cost-cutting demands? Wonder no more. We're here to go beyond ITOps limits with OpenText™ Observability and Service Management. It’s not just about monitoring and tickets—it’s about connecting everything with composable flexibility, automating intelligently with AI that builds trust, and getting ahead of problems proactively. In this session, you’ll learn how to escape platform management and focus on outcomes, while delivering answers to users and agents faster without any loss of quality. We’ll show how to turn configuration limits into clarity—because you can’t manage what you don’t know—and how to reduce incidents before they happen. You’ll also see how service can expand across the enterprise to deliver more value in more places. It’s time to stop managing the madness and start leading with confidence. Say goodbye to chaos and hello to limitless IT operations.