OpenText Solutions Day United Emirates Arab 2024

Take Flight with AI

The AI revolution is here, transforming business with a fresh perspective on trust, data, and the potential of human creativity.

Join us for an exclusive event where industry leaders and innovators come together to explore the transformative impact of AI in the modern workplace. This unique gathering will showcase the latest advancements and practical applications of AI, designed to elevate human potential, drive productivity, unlock powerful business insights, revolutionize digital operations, transform IT roles, and fuel growth through enhanced customer experiences.

Engage with experts in thought-provoking discussions, live demos, and networking sessions that will inspire and empower your strategic vision.

Don’t miss this chance to take flight with AI and lead the charge into the next era. Let’s shape the future together!

Tuesday, November 26, 2024
9:00 AM	Welcome Reception and Registration
9:45 AM	Opening Keynote Safaa El Lakkis, Sales Director, Middle East South, OpenText
10:00 AM	The OpenText Story Marc Merheb, Senior Manager, Solutions Consulting, Middle East, OpenText
10:30 AM	Track 1 \| Business Value Stream: Leverage AI to Deliver Content Intelligence for your Corporate Functions Ayman Al Khatib, Solutions Consultant Lead, Middle East, OpenText About this track: Get insights and find relevant information faster Get sound information governance Automate and eliminate manual tasks Eliminate application switching and integrate data from multiple apps	Track 2 \| Digital Value Stream Transform to Smarter and Efficient IT Operations with AI Mahmoud AbdelGhafar, Lead Value Engineer, Middle East, OpenText About this track: Speed issue resolution with GenAI Understand the relationships between applications and IT infrastructure across clouds and data centers Hit your service-level targets. Consolidate cloud information with rapid observability, identify root cause with AIOps, and quickly restore services with automation.
11:10 AM	Track 1 \| Business Value Stream Elevate your customer experience with GenAI, for better business outcomes Mohamed Elbadry, Lead Value Engineer, Middle East, OpenText About this track: Meet your customers’ expectations for personalization and self-service. Let customers know they’re valued with omnichannel experiences. Foster confidence, trust, and long-term loyalty by preparing for product recalls, emergencies, and service downtime.	Track 2 \| Digital Value Stream Unlock Business Insights with Data Analytics Sandeep Kumar Thakur, Solutions Consulting Lead, OpenText About this track: Make smarter decisions, faster with AI data analytics. Analyze vast quantities of data to predict, act, and capture new opportunities with big data analytics tools. Turn it into actionable insights and monetize your data. Use all your data for reporting and predictions without fear.
11:50 AM	Prayer and Coffee Break
12:20 PM	Reimagine Work with Opentext Organic AI for Business Gerrit Otto, Principal Lead Consultant, OpenText
12:50 PM	Wrap Up & Closing Safaa El Lakkis, Sales Director, Middle East South, OpenText
1:00 PM	Networking Lunch

Tuesday, November 26, 2024

9:00 AM

Welcome Reception and Registration

9:45 AM

Opening Keynote

Safaa El Lakkis, Sales Director, Middle East South, OpenText

10:00 AM

The OpenText Story

Marc Merheb, Senior Manager, Solutions Consulting, Middle East, OpenText

10:30 AM

Track 1 | Business Value Stream:

Leverage AI to Deliver Content Intelligence for your Corporate Functions

Ayman Al Khatib, Solutions Consultant Lead, Middle East, OpenText

About this track:

Get insights and find relevant information faster
Get sound information governance
Automate and eliminate manual tasks
Eliminate application switching and integrate data from multiple apps

Track 2 | Digital Value Stream

Transform to Smarter and Efficient IT Operations with AI

Mahmoud AbdelGhafar, Lead Value Engineer, Middle East, OpenText

About this track:

Speed issue resolution with GenAI
Understand the relationships between applications and IT infrastructure across clouds and data centers
Hit your service-level targets.
Consolidate cloud information with rapid observability, identify root cause with AIOps, and quickly restore services with automation.

11:10 AM

Track 1 | Business Value Stream

Elevate your customer experience with GenAI, for better business outcomes

Mohamed Elbadry, Lead Value Engineer, Middle East, OpenText

About this track:

Meet your customers’ expectations for personalization and self-service.
Let customers know they’re valued with omnichannel experiences.
Foster confidence, trust, and long-term loyalty by preparing for product recalls, emergencies, and service downtime.

Track 2 | Digital Value Stream

Unlock Business Insights with Data Analytics

Sandeep Kumar Thakur, Solutions Consulting Lead, OpenText

About this track:

Make smarter decisions, faster with AI data analytics.
Analyze vast quantities of data to predict, act, and capture new opportunities with big data analytics tools.
Turn it into actionable insights and monetize your data.
Use all your data for reporting and predictions without fear.

11:50 AM

Prayer and Coffee Break

12:20 PM

Reimagine Work with Opentext Organic AI for Business

Gerrit Otto, Principal Lead Consultant, OpenText

12:50 PM

Wrap Up & Closing

Safaa El Lakkis, Sales Director, Middle East South, OpenText

1:00 PM

Networking Lunch